Delivery and Handling
If you are in a metropolitan area in New South Wales, Queensland, Victoria, Australian Capital Territory or South Australia (Sydney, Brisbane, Melbourne, Canberra, Adelaide, etc.) you will receive free shipping if you place an order over $200, otherwise we have a minimum shipping charge of $10.00 exc. GST.
If you are outside of a metropolitan area, or in Northern Territory, Western Australia or Tasmania shipping charges will be based on the size and weight of your order but there will be a minimum charge of $10.00 exc. GST. If your shipping charges exceed $25.00 exc. GST we will contact you before despatch to make sure you are happy for your order to be sent.
Most orders will be processed the same day and despatched within 24 hours.
Once an order has been despatched customers within the metropolitan areas of Sydney, Brisbane, Melbourne and Canberra will generally receive their order within 24 hours however this is not a guarantee. Customers which border metropolitan areas generally receive their orders within 3 to 5 days and deliveries to Western Australia, Tasmania or remote areas of Australia can take up to 10 days.